Last updated 14 July 2026

Ordering terms

Online submission means the kitchen has received your request. An order is accepted when Hooked Harbor confirms it in the private tracking page or directly by phone.

Availability and delivery

Menu availability, service hours, delivery areas, preparation times, and estimates can change with catch, stock, weather, and kitchen capacity. We may contact you to agree on a substitution or cancel an unavailable item.

Payment

Payment is collected by cash or UPI at delivery or pickup. The total shown at checkout uses current server-owned prices. We never ask for a UPI PIN or one-time password.

Changes and cancellation

Call +91 96334 36576 as soon as possible to change or cancel an order. Once preparation has started, cancellation may not be possible because food is made for that order.

Food information

Our kitchen handles fish, shellfish, egg, coconut, spices, and other common allergens. Contact the kitchen before ordering if an allergy or dietary restriction could affect you. Fish may contain small bones despite careful preparation.

Problems with an order

Contact us promptly with the order number and a description of the issue. We will assess an appropriate replacement, correction, or refund based on the circumstances.